When will my order be processed?

All orders are handled and shipped out from our warehouse in Manchester, United Kingdom.

We process orders between Monday and Friday. Orders will be processed and despatched the same day as long as they are placed before 3PM BST, If not they will be despatched the following working day. Please note that we don’t ship on weekends.

Orders can take up to 5 days to be despatched depending on stock availability.

How long will it take to receive my order?

Once you place your order, It will take an estimated 2 – 5 working days for delivery in the United Kingdom, 3 – 5 working days for orders to Europe (depending on location) and 6 – 7 working days for the rest of the world.

Please note the number of days it takes for delivery are just estimates – it could take longer than the displayed figures.

Will I be charged with customs and taxes?

The prices displayed on our site are tax included in GBP.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.